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RETURNS AND REFUNDS
RESODIFECTS
The
user has the right to return the items delivered in case of defects or non-compliance with the order after receipt of the items. The return deadline is 60 days from the date in which the defect was found. This condition does not affect the user's rights under the law. If the user's complaint is justified, AMELIEDANCEWEAR will refund the purchase price and any shipping costs. Exercise of the right
to If, for any reason,
the user is not satisfied with the items ordered, they can return them within 30 calendar days from the date of delivery, without providing any justification, provided that:
The items have not been worn, washed or used in any
way; The garments are complete and intact without stains, tears, holes, unstitching or
other; The garments that have not been
tampered with; The products must be returned in their
original packaging; Products must be sent to the laboratory in
a single shipment The products must be equipped with all tags, labels, warranty seals originally
affixed The products must be delivered to the courier within thirty (30) working days from the date you received the products. garments have not been washed or used in any way (it is allowed to try on the garments to verify the size or measurement, unless otherwise indicated, but it is not
allowed to wear them); The garments are complete and intact without stains, tears,
holes, unstitching or other; Garments that
have been tampered with. In the event of a return, our company will refund the payments received, and in any case no later than 30 days from the date on which the decision of the 'user to exercise his
right of withdrawal. Our company reserves the right to withhold the refund until the garments have
been received.It should
be noted that: in case of return of
the order without defects: the refund does not include the
shipping costs already paid the cost of the return
will be fully charged to the user in any case in the presence of
customs duties these will
always be borne by the user Refund times and methods After the return of the products, the seller will make the necessary checks relating to their compliance. In the event that the checks are concluded positively, the seller will send, via
e-mail, the relative confirmation of acceptance of the returned products. Whatever the payment method used previously, the refund will be à activated as quickly
as possible and within thirty (30) days of receipt of the items. If there is no correspondence between the recipient of the products indicated in the order form and the person who paid the sums due for their purchase, the refund
of the sums will be made to the person who made the payment. AMELIEDANCEWEAR SALES OFFICE
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